Contact Podlora
We’re always happy to hear from you! At Podlora, our team is dedicated to providing friendly and reliable support for every order, question, or idea you may have.
Whether you need help with a recent purchase, want to learn more about our print-on-demand products, or simply wish to share feedback — we’re here to assist you.
How to Reach Us
Email Support
Our support team typically replies within 24 hours (Monday – Friday).
Mailing Address
Podlora
15900 La Cantera Pkwy
San Antonio, TX 78256
United States
Business Hours
| Day | Hours |
|---|---|
| Monday – Friday | 8:00 AM – 5:00 PM (CST) |
| Saturday – Sunday | Closed |
| U.S. Public Holidays | Closed |
What We Can Help You With
Order Support
- Track your order status
- Modify or cancel orders
- Address shipping concerns
- Request order updates
Product Information
- Custom design inquiries
- Product specifications
- Material and quality questions
- Bulk or wholesale orders
Returns & Exchanges
- Initiate a return or exchange
- Report damaged or defective items
- Request refunds
- Quality concerns
General Inquiries
- Partnership opportunities
- Media and press inquiries
- Feedback and suggestions
- Technical support
Before You Contact Us
To help us serve you better, please have the following information ready when reaching out:
For Order-Related Issues:
- Order number (found in your confirmation email)
- Email address used for the order
- Photos of the product (if reporting quality issues)
- Description of the issue
For Product Inquiries:
- Product name or link
- Specific questions or customization needs
- Quantity (for bulk orders)
Customer Care Promise
At Podlora, customer satisfaction is our top priority. We strive to make every shopping experience smooth, secure, and enjoyable — from the moment you order to the moment your package arrives.
Our Commitments to You:
- Respond to all inquiries within 24 business hours
- Provide clear, helpful information
- Resolve issues quickly and fairly
- Treat every customer with respect and care
- Stand behind the quality of our products
Frequently Asked Questions
Have a quick question? Visit our FAQ page for instant answers about:
- Shipping times and tracking
- Return and exchange policies
- Payment and security
- Product care instructions
- Customization options
Stay Connected
For updates, new collections, and holiday inspiration, follow Podlora on social media and be part of our creative community.
Follow Us:
Privacy & Security
Your privacy is important to us. All information you share with Podlora is kept secure and confidential. We never share your personal information with third parties.
Read our full Privacy Policy for more details.
We look forward to hearing from you!
Thank you for choosing Podlora. Your satisfaction means everything to us, and we’re here to make your experience exceptional.
Last Updated: January 2025